Privacy Policy

Who We Are

Our website address is: https://jgwatersports.com.

Jet Gang Watersports (“Jet Gang,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding that information, including information collected in connection with our website, marketing communications, and mobile text message marketing program.

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us using the contact information at the end of this policy.

Information We Collect

We may collect personal information you voluntarily provide to us, as well as certain information automatically collected when you use our website.

This may include:

• Name
• Email address
• Phone number
• Mailing or billing information
• Account information, if applicable
• Information submitted through forms, inquiries, purchases, bookings, or other website interactions
• IP address
• Browser type and device information
• Website activity and usage data
• Approximate location information, if enabled through your browser, device, or other services

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see whether you are using it. The Gravatar service privacy policy is available from Automattic. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract any location data from images on the website.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to improve website functionality, analyze traffic, remember user preferences, and support marketing and advertising efforts.

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies may last for one year.

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may also set several cookies to save your login information and screen display choices. Login cookies may last for two days, and screen options cookies may last for a year. If you select “Remember Me,” your login may persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It may expire after one day.

Abandoned Cart Tracking and Text Message Reminders

Jet Gang Watersports’s website may use cookies, website tools, and/or plugins to help keep track of items you place into your shopping cart, including when a cart has been abandoned. This information may be used to determine when to send cart reminder messages by text message, if you have provided your mobile phone number and consented to receive such messages where required by law.

Embedded Content From Other Websites

Articles or pages on this site may include embedded content, such as videos, images, or articles. Embedded content from other websites behaves in the same way as if you visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

How We Use Your Information

We may use the information we collect to:

• Provide, operate, and improve our website, products, and services
• Respond to inquiries, quote requests, bookings, or customer service requests
• Process transactions or fulfill orders
• Send administrative messages, service updates, or account-related communications
• Send marketing and promotional communications, including email and text message marketing where permitted by law
• Personalize your website experience
• Monitor website performance, security, and analytics
• Detect, prevent, and investigate fraud, abuse, or other unlawful activity
• Comply with legal obligations

Mobile Text Message Marketing

If you provide your mobile phone number, you may receive text messages from Jet Gang Watersports relating to promotions, offers, updates, appointment or order information, abandoned cart reminders, or other business-related communications, depending on the consent you provide.

When you opt in to receive text messages from us, we may collect and use information associated with that program, including:

• Your phone number
• Your opt-in and consent records
• Message interaction data, such as delivery status, clicks, and responses
• Purchase or browsing activity relevant to the text messaging program
• Cart activity, including abandoned cart events, where applicable

We use this information to operate, manage, and improve our mobile messaging program, communicate with you, and maintain records of consent and compliance.

Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages at any time by following the unsubscribe instructions in the message, such as replying STOP, where applicable.

Who We Share Your Data With

We may share your information with trusted service providers or vendors who help us operate our business and website, such as website hosting providers, e-commerce platforms, payment processors, analytics providers, marketing platforms, customer support providers, CRM systems, and messaging or communication service providers.

If you request a password reset, your IP address may be included in the reset email.

We may also share information when required by law, to protect our rights, to prevent fraud or security issues, or in connection with a business transfer such as a merger, acquisition, or asset sale.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing purposes.

Third-Party Data Sharing and Sales

We do not sell your personal information for monetary value in the ordinary course of business. If this policy or any other notice references sharing information with non-affiliated third parties, that does not include your text message opt-in data or consent.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver and support our messaging program and only to the extent necessary to provide those services.

Location Tracking and Location-Based Services

If our website, services, or communications use location tracking or location-based features, we will collect location information only through technologies such as your device settings, browser permissions, IP address, GPS, Wi-Fi signals, or similar location-enabled services.

We may use location information to:

• Provide location-relevant services or content
• Improve user experience
• Help with service availability or regional offerings
• Support analytics, security, or fraud prevention
• Deliver relevant marketing or advertising, where permitted by law

The type and precision of location data collected depends on the settings and permissions on your device or browser. You may be able to limit or disable location sharing through your device or browser settings.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, if any, we also store the personal information they provide in their user profile. Users can generally see, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators may also see and edit that information.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to comply with legal, accounting, tax, reporting, and compliance obligations.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase personal data we hold about you.

This does not include any data we are required to keep for administrative, legal, security, or compliance purposes.

Depending on where you live, you may also have additional privacy rights under applicable law.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Your data may also be processed by third-party service providers that help us operate our website, communications, and business systems.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No system is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the revised policy.